Frequently asked questions
Who is the Melbourne Food Squad?
The Melbourne Food Squad is an initiative started by a group of Melbourne wholesale food specialists with the aim to deliver high, restaurant quality produce to homes cross Melbourne.
Your fish will be the same quality used at iconic seaside venues across the Mornington Penninsula, your fresh Meat will be the same quality used by Melbourne's hottest Chefs working in premium Steakhouses.
Our aim is to support those that need it most, the producers, the farmers, the fishermen & the bakers. those that need it most
The product range will evolve daily & weekly depending on seasonailty & supply.
Trust us like our chefs do, and you will keep coming back for more.
The quality of our Seafood can not be found in the supermarkets, and the range will continue to grow. Our Meats are hand selected & we provide the best cuts around. Check out our smaller artisan producers for that something extra special.
We thank you again for supporting small Victorian business.
How will it get to my home?
Our suppliers have hundreds of trucks servicing all parts of Victoria.
State of the art refrigerated vehicles that will get your produce there in good shape.
We offer a no contact service. Our drivers will place your boxes at the door, ring the bell & then leave your premises.
Safe storage & handling of fresh food products
The fresh food suppliers featured on our site operate a little differently from your regular guys in the supermarkets. Nothing is produced in a mega-factory that churns out tonnes of processed food with additives and the like.
Here's a simple yet effective guide in ensuring your food lasts a long time.
MEAT & CHICKEN
Our Butchers deal in large volume yet bespoke fresh products.
All their products are labelled with a "packed on" date which covers their obligations to the restaurant trade. As a rule of thumb, all fresh meat & chicken products have a shelf life of 6 days providing they are kept chilled at the appropriate temperature of 5c or below.
If you have made a large purchase, we recommend ou freeze down your fresh meats and work from the freezer aftyer that.
Just like your local butcher down the road usually doesnt provide a use-by date label, neither do our guys.
We have an extensive range of frozen product on offer. All pre packed seafood have useby labels attached. Fresh Seafood is very much like the Red Meat category, although this time our fishmongers have all the necessary labelling you might need.
FRUIT & VEG
Our fruit & veg guys tell us the best place to store your produce is in an area between 2-4c, and that should give you approx 6-7 days shelf life.
Placing Orders & Cut off times
We are tryng to keep our website as easy as 1,2,3.
Orders placed before 10 am will be delivered the following day or on days specified by you at checkout.
In store pick ups are also available. They will be ready for you to pick up after 10am the following day. Please note: We close at 3pm Monday to Friday and 11am on a Saturday.
We are delivering across Melbourne Metro - TUESDAY'S, WEDNESDAY'S, THURSDAY'S, FRIDAY'S & SATURDAY'S
No claims will be recognised 12 hours after delivery
Geelong & Surf Coast Shire every Friday - ORDERS MUST BE IN BY NO LATER THAN WEDNESDAY 10 am
Please note: Orders placed after 10am on a Friday, Saturday, Sunday & Monday (before 10am) will be delivered on a Tuesday
How much is Delivery?
Delivery is FREE for all orders over $150.
We charge a small fee of $14 for orders under $150. This covers our drivers wages, etag charges and genreal running costs
Our Delivery areas
MELBOURNE METRO: We deliver to all Melbourne Metro areas, including the Yarra Valley, Mornington Penninsula, Casey/Cardinia, Bayside, CBD, Northern & Western Suburbs TUESDAY TO FRIDAY
REGIONAL DELIVERIES - Orders must be placed by no later than 10am
GEELONG / GREATER GEELONG & SURF SHIRE COAST - EVERY FRIDAY
MORE REGIONAL AREAS TO BE ANNOUNCED SHORTLY